Effective September 14, 2026
iCxO ("the Service"), operated by iCxO Technologies ("we", "us"), is an IT financial intelligence platform providing AI-assisted analysis of technology spend — including budget analysis, benchmarking, savings identification, and board reporting — on a subscription basis at icxoglobal.com.
Access is sold in tiers (Starter, Professional, Enterprise, Enterprise+) billed monthly or annually in advance. Each tier carries stated limits — user seats, monthly AI token allowances, and feature entitlements — enforced by the platform. Fees are non-refundable except where required by law; you may cancel at any time and retain access through the end of the paid period.
You retain all rights to the data you upload. We process it solely to provide the Service to your organization. You may delete uploaded files at any time from the platform, and may request full erasure of your organization's data. Only anonymized, aggregated numeric patterns — never your files, company names, vendors, or line items — are used to improve the platform's analytical models.
You are responsible for ensuring you have the right to upload the data you provide and that it contains no information you are prohibited from sharing.
The Service uses large language models and statistical methods to generate analysis, estimates, and recommendations. Outputs are decision-support material, not professional financial, legal, accounting, or investment advice. Benchmark figures are drawn from cited public sources and reference datasets and are directional. You are responsible for validating any figure before relying on it in a business decision.
You agree not to: share credentials beyond licensed seats; attempt to access other organizations' data; reverse-engineer, scrape, or resell the Service; upload malicious content; or use the Service in violation of applicable law. We may suspend accounts that endanger the platform or other customers.
We target high availability but the Service is provided "as is" without uptime warranty. Support is provided by email at the response objective of your tier.
To the maximum extent permitted by law, our aggregate liability arising from the Service is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages, or for business decisions made on the basis of platform output.
We may update these terms; material changes will be notified to the account email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
Questions about these terms: customersupport@icxoglobal.com.